Draft 0.9 · last updated 8 Oct 2026 · pending legal review

Refund policy

IN PLAIN ENGLISH
  • The refund window and conditions are being finalised before launch.
  • Request a refund from Support with your order number.
  • Refunded licenses end; downloaded files must be deleted.
This summary is for convenience. The full text below governs.
  1. 01

    Eligibility

    These screens and packages are a test-environment implementation. The merchant must finalize the refund window and process before accepting live purchases.

  2. 02

    How to request

    Use the support form, select Billing & refunds, and include your order number and a short description. Do not include payment card details or client data.

  3. 03

    What happens to your license

    Refunded or canceled orders do not grant new downloads. Team-seat access derived from a refunded owner license is removed too. Existing copies remain subject to the final license terms.

Questions about these terms? Contact us.